PHOTO GEAR > AutoFocus fix and firmware update for Canon EOS-1D cameras
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AutoFocus fix and firmware update for Canon EOS-1D cameras

AutoFocus fix and firmware update for Canon EOS 1D cameras

Canon is aware that some owners of the EOS-1D Mark III and EOS-1Ds Mark III digital SLR cameras have been experiencing problems with their cameras concerning the accuracy of the Auto focusing and display of the error code Err99. Canon has investigated the cause of these issues and is pleased to announce a service solutions to these issues.

To obtain free check up and repair (if required) for these issues, please visit the Canon service web site for more information and register your product and details on the 1D(s) Mark III repair registration form.

Click here for further information and to register for the AF fix

Click here for further information and to register for the Err99 fix


Users who have registered using the Canon 1D(s) Mark III repair registration form will be contacted by their local Canon service center to schedule a check up, to ensure the minimum inconvenience to customers as possible.

Finally Canon Inc have today published a web page explaining to users how to get the best out of their EOS-1D Mark III AF system.

Click here for further information on how to optimize AF performance with 1 series Mark III cameras.

The firmware for both 1D Mark III and 1Ds Mark III resolve the same issues:

1. Correction of a display issue with Live view which caused the camera to display a black screen when using the Live View zoom/enlarge function.
2. Correction of a USB communication issue which caused the camera to remain in USB communication mode even when the USB cable has been disconnected and the message "busy" to be continuously displayed on the LCD.
3. Changes to the error codes. More detailed error codes are now displayed, enabling better clarification as to the causes of errors.
New error codes


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